Koi Casino Review

Koi Casino overview

Koi Casino was founded by a skilled group of casino veterans. Their main aim was to eliminate the confusion often found in the online gambling industry. Koi positions itself as a straightforward online casino that focuses on offering top-tier games, impressive bonuses, and an effortless user experience.

We took the initiative to explore Koi Casino and evaluate their claims. Here are our findings.

Pros

• A user-friendly layout allows for easy navigation through the game selection.
• Lightning-fast live chat support
• 1-minute registration process.

Cons

• No welcome bonus

What kind of welcome offer does Koi Casino provide?

New players have the opportunity to receive a welcome bonus of up to C$500 plus 15% cashback . The wagering requirement stands at 25 times the bonus plus the deposit amount, which must be completed within a week. The minimum deposit required is C$20.

Other offers and promotions

Currently, there are two casino bonuses at Koi – Expect Prize Drops and Daily Cashback rewards. It's worth noting that Koi is still relatively fresh in the online casino scene. They may introduce additional bonuses (perhaps a VIP loyalty program) in the near future. Meanwhile, let's explore the current bonuses available at Koi.

Players interested in different types of bonuses, such as no-deposit casino promotions, should frequently check the casino's bonus page for updates.

Koi Casino Prize Drops

In partnership with Pragmatic Play Koi players have the chance to compete for a portion of a €2,500,000 prize pool. The main prize drops include daily and weekly opportunities.

Daily prize drops amount to €4,500, while the weekly ones offer an extraordinary €31,000!

How to win Koi Casino Prize Drops

Winners of Koi's Prize Drops are determined based on the highest single-spin win adjusted for the bet size. For your spin to qualify, you must meet two criteria:

1. You need to play one of the eligible games participating in this promotion (such as Wolf Gold, Mustang Gold, Sweet Bonanza, John Hunter and the Tomb of the Scarab Queen, Great Rhino Megaways, John Hunter and the Book of Tut, The Dog House, The Dog House Megaways, Joker).
2. You must place a minimum bet of €0.5 per spin on one of the qualified games.

Following this logic, the more you engage, the greater your chances of winning!

Daily cashback

Koi also offers a 15% cashback bonus to assist players in recovering losses from the previous day. To claim your bonus, just deposit and play at Koi, then check your email the next day. If you're eligible for cashback, you'll receive an email notification with instructions on how to utilize the bonus.

Wagering requirements

The daily cashback bonus at Koi requires a wagering of 50 times the bonus amount, which is considerably higher than the typical requirement of around 35 times. This means that, regrettably, many players may find this bonus elusive.

VIP and loyalty program

Currently, there is no VIP or loyalty program at Koi. Similar to the welcome bonus, however, it’s anticipated that they will offer this in the future. Koi is a newly established brand new online casino . Casinos in this developmental phase usually take a few months to finalize all their bonuses and promotions.

What games can I play at Koi Casino?

At Koi, players can enjoy a diverse selection of over 200 popular casino games to choose between from some of the top providers in the industry:

• Thunderkick
• iSoftBet
• NetEnt
• BTG
• Relax Gaming
• 1×2 Gaming
• Pragmatic Play
• Microgaming
• Evolution Gaming

These include table games, slot games , video poker, and live dealer games. It's important to remember that Koi is still new, and they likely haven't had sufficient time to expand their game offerings. Expect more additions in the coming months.

Progressive jackpots

Koi offers a handful of jackpot games . Some of the most popular include:

• Mega Fortune – NetEnt
• Mega Moolah – Microgaming
• Mega Fortune Dreams – NetEnt
• Arabian Nights – NetEnt

Live casino

Yes, Koi has a selection of seven live casino games :

• Roulette Azure
• Auto-Roulette
• Blackjack Azure B
• Blackjack Azure A
• Mega Wheel
• One Blackjack
• Mega Roulette

All live games are brought to you by Pragmatic Play, a highly respected provider in the online gaming industry.

Table games

Currently, Koi features only two table games: Blackjack Neo and Blackjack Royal Pairs. Though both games can provide enjoyment, the limited options may deter some players.

Payment methods at Koi Casino

Koi offers a variety of deposit and withdrawal methods:

• MasterCard
• Visa
• Interac
• Bitcoin
• Litecoin
• Ethereum
• Bitcoin Cash

How to deposit

1. Set up a free account (which takes less than a minute).
2. Press the orange deposit button found in the left-hand menu.
3. Select a payment method .
4. Select a deposit amount.
5. Click “Deposit.”
6. Wait for your transaction to go through.
7. Start playing!

How to withdraw your money

1. Log in to your account.
2. Select the 'Withdrawal' option from the menu.
3. Choose a withdrawal method.
4. Choose a withdrawal amount (minimum $100).
5. Click “Withdraw.”
6. Wait for your cash withdrawal to be processed (which typically takes 0-3 business days).

When it comes to cashing out, players naturally desire quick access to their funds. Koi recognizes this and works to shorten the time from when you request a withdrawal to when the money appears in your account. Here's what they had to say about withdrawal times:

“Our payment team strives to process your withdrawal request promptly. Once processed, it should reach your account within 0 to 3 working days, depending on your payment method.” – Koi customer support.

The withdrawal limit at Koi is set at $2,500. This applies on a daily, weekly, or monthly basis. For instance, if you withdraw $2,500 on the first day, you cannot withdraw any additional funds for the rest of the month.

Customer support

There are two primary ways to contact Koi: live chat and email (via their contact form). We recommend opting for the live chat feature. You don’t need to have an account to utilize live chat, and we've tested this feature ourselves to gauge its effectiveness. Our experience with their support agent was exceptional, resolving our query in a matter of minutes.

In our assessment of the live chat service, we were impressed with the quality of assistance received. After submitting our original question, we got a response in less than 30 seconds. The representative was very accommodating and provided answers in clear English. Our inquiry was fully resolved in just a few messages.